Frequently Asked Questions

Communication between you and your educator is one of the most important aspects of a successful care partnership.

As your child develops and their needs change, it is most important to regularly discuss these changes. Talk to your educator about the experiences that your child enjoys. Ask the educator what they might provide and where the children play.

It is important that you and your educator make regular times to discuss your child’s day, needs, interests and routines. You can add ideas to the curriculum plan and share ideas together. Your life, culture and diversity add depth to our learning and information is always respected

The Wonder Approach Family Day Care  provides environments and experiences that support children and implements practices which ensure that your child is happy, healthy and most of all, safe.

Whether this is helping them settle when they arrive in the morning, supporting them to remember to put their hat on when going outside, or knowing what to do if they have an allergic reaction, educators are committed to your child’s safety.

Please don’t hesitate to tell your educator about anything that will make your child’s day happy and safer.

You can always contact us. No issue is too small to mention when it comes to your child.

Our director can be contacted at  marie@wonderapproachfdc.com.au

Child Care Subsidy (CCS)

Child Care Subsidy from the Government offers assistance to families to help with the cost of child care aged 0-13 years. There are 3 factors that will determine a family’s level of Child

Care Subsidy, which include:

• Combined annual family income
• Activity test – the activity level of bothparents
• Service type – type of child care service and whether the child attends school

Families who wish to receive Child Care Subsidy as reduced fees must apply through the myGov website. This includes completing the Child Care Subsidy activity test. Child Care Subsidy is paid directly to our Family Day Care Service to be passed on to families as a fee reduction. Families will contribute to their childcare fees and pay the difference between the fee charged by the Family Day Care educator and the subsidy amount received. This is called the ‘gap fee’. This must be paid electronically regularly.

On enrolment we will need the Customer Reference Number (CRN) of the person linked with the child, along with the child’s CRN so we can confirm the attendance and ensure that you are receiving the appropriate subsidy. If a child is due to start enrolment on a set date and does not attend, CCS will not be paid until the child physically attends. Also if the child does not attend care on their last booked day, CCS may not be paid for any period after the child’s last physical attendance at the service. Childcare Subsidy is not payable for absences on the first or last day of enrolment.

Safe, protective and healthy environments are fundamental to every child, giving them the opportunity to learn and grow to their full potential.

The Wonder Approach Family Day Care is commitment to the care and protection of children emphasises the importance of early intervention, prevention and advocacy. Our educators advocate for and protect children’s safety and wellbeing in a variety of ways including monitoring and reporting suspected cases of child abuse.

All Educators are trained in child protection law and theory and are required to report all children at risk to the relevant authorities. Our educational approach ensures that children’s rights are respected and considered at all times.

We are a child safe organisation under the duty of care guidelines of the NSW Child Safe Standards Scheme and embed this culture throughout our practice each and every day. Children are taught protective behaviours that will lead them into lifelong learning and self care.